Best Western Thurrock Hotel

I recently had a pleasant stay at this hotel where my expectations were met. The room was comfortable and well-appointed, providing a cozy space to relax. There was a minor hiccup with the toilet not flushing easily, but it didn't detract significantly from my overall experience. Breakfast was a definite highlight—offering a good variety of dishes that started my day on a positive note. The quality and presentation of the food were consistently enjoyable. Cleanliness was another strong point. The hotel maintained a tidy and orderly environment throughout, which made my stay even more pleasant. A standout aspect of my stay was the exceptional staff. They were not only very good at what they do but also friendly and attentive, making me feel truly welcome throughout my visit.

Following the debacle of breakfast the previous week, the general manager pulled out the stops. Thank you for a much better experience. My room was to die for, with Jacuzzi. I’d like specifically to thank Donna the assistant manager who tried to provide breakfast last week. She had tried to sort the problem just didn’t get the support she asked for. Thank you Donna!

Very comfortable bed. Plenty of space in the room. An actual closet for clothes and things was a very nice surprise (lacking in most modern hotels!). The breakfast was perfect. I had several meals in the evening as well, all delicious ( steak, pasta's, burgers, pizza ). The staff was always friendly and helpful, spot on.

Everything went exceptionally well! It started with how friendly the staff was and then the room was huge! Lots of space and super clean and comfortable! We got room service once and the staff was amazing! Honestly I would stay there over and over!! The breakfast is totally worth the money as well!! Delicious and filled us full every morning!

Even though its around the m25 A13 garden makes it tranquil .. and it's located near a now abandoned thurrock football club .. to which I played many a game on.. showers was brilliant.. room just right size for me. Staff great.. breakfast great.. value for money..