Best Western Thurrock Hotel

It was my second stay at this hotel, and I knew what to expect from my previous visit. Apart from staff changes and a change in the breakfast room arrangements, things were much the same as before. It was good that they were running a "promotion" so that the usual £5 parking charge was waived. Should not that become the norm? Because of the hotel's location, probably all guests arrive in vehicles. It is a large building and quiet, which I like. My room was large with the usual facilities. The bed was very comfortable.

I recently stayed at the Best Western Thurrock Hotel and had a wonderful experience. The hotel's location is incredibly convenient, situated close to both the Bluewater and Thurrock Lakeside shopping centres. This made it perfect for a shopping trip, with easy access to a wide range of shops and dining options. The hotel itself was comfortable and welcoming. The rooms were clean and well-maintained, providing a cozy and restful environment. The staff were very friendly and helpful, always ready with a smile and eager to assist with any requests. Overall, the Best Western Thurrock Hotel offers great value for anyone looking to explore the area, especially with its proximity to major shopping centres. I highly recommend it for a convenient and pleasant stay!

It was clean and tidy had everything we need and was a nice budget room. The breakfast was great and it was kept fresh , the chief kept tipping up the hot food but with small amounts so it stayed hotter. And there was only a few guessing in the restaurant. The young gentleman on the reception when we book in was polite and got us checked in quick and in the morning the young ladies was the same as where the the restaurant and cleaning staff .

The room was very clean and spacious, and had everything we needed in it. The location was really useful for us too.

A Scottish gentleman, possibly named Jamie, checked me in. He typically assists in the kitchen, yet provided exemplary customer service. He went above and beyond, assisting with my numerous bags. I also arranged for pre-closing drinks at the bar. Other guests were shaking his hand upon arrival; a level of guest interaction I've not previously witnessed in a hotel.